Then Ms. Heather brought me Maison's things, including her coat, and she proceeded to tell me she had no idea what happened other than Maison's coat ripped and the entire class became covered in goose down feathers = AWESOME.
On Monday, I fired off a not so nice email to Land's End explaining that I expected more for a parka rated for -10 degrees. If it couldn't take a handful of wearings in a Texas winter how on earth would it work in the conditions advertised? I got no response to my email and was really peeved until yesterday when the postman rang the door bell and handed me a large package.
I hadn't ordered anything, at least not that I remembered, so had no idea what it was. Then I saw it was from Land's End. I told Maison that the package was for her and she said, "Maison got a present?" which is hilarious because that is exactly what I say when things I order online arrive. As soon as I open the boxes I tell Mais, "Mommy got a present." She kept it in it's sealed bag all afternoon so she could hug it and tell me repeatedly that she had gotten a present. She is SO my child!
Thank you Land's End for making things right!
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